Grange Web Design is committed to ensuring that your privacy is protected. Listed below is what we do with the limited information that we do collect from you.
Grange Web Design may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018
eMail Forms (Standard)
All over our site in different places are what we call standard contact forms. Typically they collect your name, email, phone number and some details. All we do with this information is use it to respond to your request with either a proposal or questions.
We save all this information in our CRM (Pipedrive) for follow up. This is a password-protected cloud platform.
We would never ever dream of sharing these details with anyone in any shape or form.
eMail Forms (SignUp)
Some of our forms have a sign up to one of our newsletters. There is an opt-in for all of these and as a result of this sign up you will then get a regular (or not so regular) email newsletter from us.
We use the MailChimp platform which is one of the top systems in the world for newsletter management and we are 100% comfortable with its safety and security.
Again we would never share or sell this list of emails to anyone nor plan to.
From time to time we turn on a chatbot at the bottom of the screen (it may or may not be there). We sue this funnily enough to chat with you. This system tracks what pages you sit when on our site so if we or you do plan to chat we can see what page you are on. The chatbot system (Zopim) sends us a summary of the conversation with a log of what pages you visited.
We only use this email to check what we said and to do any follow-up directly with you for a proposal or some information or a brochure maybe.
Like most sites we have Google Analytics installed that tracks visitor behaviour. Again your privacy is safe here as Google Analytics does not identify you or your email. At most, it may show your location (city/town). So don’t sweat that. We check analytics a LOT on our site but not for gathering any person-specific information as it doesn’t do that.
So don’t sweat that
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute or lease your personal information to third parties full stop.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.
We will promptly correct any information found to be incorrect.